FAQ

Default solution folder, feel free to edit or delete it.

What is Online Reservation Timing ?
Reservation Portal Time : morning 6am to night 9pm.  
Sat, 22 Sep, 2018 at 10:25 AM
How many Reservation I can do ?
One. You can do one reservation per month and in one Reservation u can select maximum 3 rooms.
Sun, 12 Mar, 2017 at 11:04 AM
Can I edit My Reservation ?
No. Once your reservation is done, you can not edit reservation. You need to cancel the reservation & make new reservation, based on availability.  
Thu, 1 Jan, 2015 at 7:20 PM
What is Cancellation Procedure ?
You can cancel your reservation from your login under List and Cancel Reservation before 72hrs of Check-In, as per Cancellation Rule, refund will be deposit...
Sat, 22 Sep, 2018 at 10:26 AM
What is Refund Rule ?
Online reservation can be cancelled before 72hrs of the check-in time from your own login only by visiting List and Cancel Reservation [as per below scree...
Sat, 22 Sep, 2018 at 10:27 AM
My Money debited and I received email from Payment Gateway but not reservation email ?
 Plz kindly visit the List and Cancel Reservation link at left column in your login, from where you can print or download Reservation pdf. In rare case it...
Sat, 22 Sep, 2018 at 10:27 AM
My Money debited but Room not booked. what is the reason ?
The online payment at Pilgrimage Facility of Vivekananda Kendra involves complex system of technical and telecommunication networking integration between ya...
Fri, 27 Feb, 2015 at 9:38 AM
Can I pay through bank transfer / eMO / DD for Online Booking ?
No. Online Booking is automated process & one has to pay online through payment gateway to get confirm booking. Failure to pay through p...
Thu, 1 Jan, 2015 at 7:28 PM
What is TAX structure ?
GST will be charged @ 18% for all bills of ₹.1,000/- and above WEF 1st April 2018 
Sat, 22 Sep, 2018 at 10:28 AM
I've problem in Payment Gateway "SBIePay"
 We have implemented the most trusted nationalise bank's Payment Gateway - "SBIePay". In your bank account statements, the description f...
Sat, 22 Sep, 2018 at 10:39 AM