FAQ

Default solution folder, feel free to edit or delete it.

What is Online Reservation Timing ?
Reservation Portal Time : morning 6am to night 9pm. New Reservation can not be done on Thursday.  
Thu, 1 Jan, 2015 at 7:05 PM
How many Reservation I can do ?
One. You can do one reservation per month and in one Reservation u can select maximum 3 rooms.
Sun, 12 Mar, 2017 at 11:04 AM
Can I edit My Reservation ?
No. Once your reservation is done, you can not edit reservation. You need to cancel the reservation & make new reservation, based on availability.  
Thu, 1 Jan, 2015 at 7:20 PM
What is Cancellation Procedure ?
You can cancel your reservation from your login under List and Cancel Reservation before 72hrs of Check-In, as per Cancellation Rule, refund will be deposit...
Fri, 27 Feb, 2015 at 9:41 AM
What is Refund Rule ?
Online reservation can be cancelled before 72hrs of the check-in time from your own login only by visiting List and Cancel Reservation [as per below s...
Fri, 20 Mar, 2015 at 11:28 AM
My Money debited and I received email from Payment Gateway but not reservation email ?
 Plz kindly visit the List and Cancel Reservation link at left column in your login, from where you can print or download Reservation pdf. In rare case ...
Mon, 7 Sep, 2015 at 5:17 PM
My Money debited but Room not booked. what is the reason ?
The online payment at Pilgrimage Facility of Vivekananda Kendra involves complex system of technical and telecommunication networking integration between ya...
Fri, 27 Feb, 2015 at 9:38 AM
Can I pay through bank transfer / eMO / DD for Online Booking ?
No. Online Booking is automated process & one has to pay online through payment gateway to get confirm booking. Failure to pay through p...
Thu, 1 Jan, 2015 at 7:28 PM
What is TAX structure ?
Presently no TAX.  
Thu, 31 Aug, 2017 at 10:41 PM
I've problem in Payment Gateway "PayUmoney"
 We have implemented the best Payment Gateway of India - "PayUmoney". In your bank account statements, the description for the amount d...
Mon, 7 Sep, 2015 at 5:02 PM